Thank you for shopping with MKG Electronics. This Shipping Policy outlines how we handle order processing, shipping, and delivery.
1. Order Processing
- All orders are processed within 1–3 business days after payment confirmation.
- Orders are not processed or shipped on Sundays or public holidays.
- In case of high order volume, processing may be slightly delayed. Customers will be informed accordingly.
2. Shipping Charges
- Shipping charges are calculated at checkout based on your location and order weight.
- We may offer free shipping on select products or orders above a certain amount (if applicable).
3. Delivery Time
- Estimated delivery time is 3–7 business days within India.
- Delivery timelines may vary depending on your location, courier service, and external factors such as weather or strikes.
4. Shipping Locations
- We currently ship across India.
- For international shipping inquiries, please contact us before placing an order.
5. Order Tracking
- Once your order is shipped, you will receive a tracking ID/link via email or SMS.
- You can track your order status through the courier partner’s website.
6. Delivery Issues
- If you do not receive your order within the estimated time, please contact us.
- Ensure that the shipping address provided is accurate. We are not responsible for delays or losses due to incorrect address details.
7. Damaged or Lost Packages
- If your package arrives damaged, please notify us within 48 hours of delivery with photos as proof.
- In case of lost shipments, we will coordinate with the courier partner to resolve the issue.
8. Partial Deliveries
- In some cases, orders may be shipped in multiple packages. You will be notified if this happens.
9. Contact Us
For any shipping-related queries, feel free to contact us:
- Email: [your email here]
- Phone: [your phone number]
If you want, I can also create a Return & Refund Policy, or customize this shipping policy based on whether you sell mobile parts, appliances, or offer repair services.